Policy
Sales, Refund & Warranty Policy – Comfee Jordan
Thank you for choosing Comfee. To ensure transparency and satisfaction, please review the following policy regarding payments, refunds, and warranty coverage:
1. Payment Terms
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All Comfee products are sold with a “Pay on Installation” policy.
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Full payment is required at the time of installation by our authorized technicians.
2. No Refund Policy
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Please note that Comfee does not offer refunds once the order is confirmed and the product is delivered or installed.
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Customers are advised to carefully confirm the model, capacity, and specifications before placing an order.
3. Installation
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Installation is carried out exclusively by Comfee’s authorized technicians to ensure optimal performance and maintain warranty validity.
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If you need to reschedule, please inform us at least 24 hours in advance.
4. Exchange Policy
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Product exchange is allowed only before installation and subject to availability.
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After installation, the product is considered final and cannot be exchanged or returned.
5. Warranty
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All Comfee products come with official warranty coverage, as specified for each model on our website.
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A physical warranty card will be issued after installation.
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Warranty is valid only if the unit is installed by Comfee’s authorized team.
For more details or assistance, please contact our customer support team.